In the world of business, it does little good to have a quality product if you cannot attract customers and establish a relationship with them. Conversely, your customer service skills can be extremely sharp, but if the work you complete is shoddy or a half-hearted attempt, your reputation will suffer along with your business. To be successful, you need both.
Book Smarts: Skill and Competency
NATE certification is the most rigorous test in the HVAC industry. Becoming NATE certified means that a technician has demonstrated technical mastery in the HVAC field. From air conditioning repair to a home automation system, NATE-certified technicians have the training necessary to do the job right.
Merely performing a repair or installation, however, is different from understanding the big picture. Workers simply do the job. Craftsmen take pride in doing a professional job. Rather than just fixing your problem, craftsmen consider what factors caused the problem, possible other related issues that can occur as a result, and what can be done to prevent further issues.
Company Culture Enables Learning Through Experience
Experience teaches what works and what doesn’t. What works is a positive company culture that emphasizes customer service.
A customer-oriented philosophy provides the quality assurance that backs up technical expertise. A worker’s approach is to schedule a service call. A craftsman arrives on time, listens to your concerns, and makes sure you’re happy before leaving. Company culture encourages and requires this level of expectation from their employees. It doesn’t happen automatically. It is a focused endeavor identified and promoted company-wide through a consistent level of expectations and collaboration.
Ellington AC: An HVAC Craftsman
Ellington Air Conditioning & Heat combines the technical competency of NATE certification with a customer focus from our company culture. Our technicians have the skills to do a job right as well as provide comfort solutions to your HVAC challenges. As we provide those solutions, we pay attention to details, including standing behind our products and service with a 100-percent satisfaction guarantee. The result? An HVAC company that enables workers to become craftsmen who deliver outstanding service every time.
To learn more about why we’re the most referred HVAC contractor in Brevard County and the Middle and Lower Keys, check out The Ellington Difference or call (321) 252-0469. For our neighbors in the Middle and Lower Keys, call (305) 307-509.
Looking for ways to improve your home’s air quality? If so, an air purification system may be the solution you’re looking for. Many homeowners steer clear of installing an air filtration system because they fear it will increase their energy bills. Keep reading to learn about the benefits of an air filtration system and tips for choosing whether to install one in your Rockledge, Florida, home.
This year, put your tax refund to work. Click past the shiny new devices and be impressively responsible with your windfall. Tax refunds are the perfect way to invest in your home and your personal comfort while reducing your monthly utility bills. If your air conditioner or heat pump is pushing the 15-year mark, it’s smart to start weighing your options rather than waiting until you’re facing an inconvenient mid-season breakdown. With our six months same as cash financing offer, you can stretch your tax refund dollars and upgrade your home heating and cooling system without busting your budget.
Contaminants such as dirt, dust, pollen, biological growth, and pet dander often lead to poor indoor air quality. They can cause allergy or asthma symptoms, sore throats, eye irritation, rashes, and other health problems. They can also cause bad smells, a clogged air filter, and dirty ductwork. Reduced airflow from a dirty filter could also force your HVAC system to work harder and use more energy to keep you and your family comfortable. Fortunately, it’s easy to avoid pollutants and improve your Marathon, Florida, home’s indoor air quality.
In Rockledge, Florida, keeping your air conditioning and heating system functioning at its best is a must for dependable comfort. And that makes professional HVAC maintenance an indispensable part of any conscientious local homeowner’s normal HVAC upkeep routine. Aside from the usual preventive maintenance care we trust that you normally give your system — such as regular filter changes and periodic inspections of your indoor and outdoor units to keep them clean and clear of debris — scheduling routine HVAC tune-ups is the best way to keep your system running at its best.
As summer gives way to autumn, Melbourne, Florida, residents are preparing to enjoy more comfortable temperatures and relief from summer’s high humidity. However, the fall season can still bring some occasional warm days that call for the comfort of air conditioning. By changing your HVAC system’s air filter and weatherizing your home’s doors and windows, you can keep your air conditioner operating at peak efficiency this fall.